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Claims Center

Our job is to see that your claim is handled quickly and fairly and that you are never out of the loop. Practices and procedures vary depending on the type of insurance and the insurance company, but let us worry about that. In most cases, we can let you know well in advance what to expect and will be able to make sure that everything is on track.

If you ever need us we're just a phone call away: (607) 535-6501

Claims Reporting:

You can report a claim to our agency, or you can contact your insurance carrier using the information below.

For your convenience, the carriers below have 24-hour direct claim reporting servicesPrior to contact, please have your policy number and claim details available for the claims adjuster. The insurance carrier will forward a copy of your claim report to our office.

  • Tower Group Companies - Tower Group Companies (AmTrust)

    Claim Phone Numbers:
    Claims Number:    (888) 856-5522
    After hours:     (888) 250-2317
    Claims Fax:     (212) 655-1036

  • Travelers Insurance

    Go to Website (Claims Page)
    Claim Phone Numbers:
    Claims Number:    (800) 252-4633
    Auto, Home, Personal Property and Boat Claims:     (800) 252-4633
    Boat/Yacht:     (800) 772-4482
    Business Insurance Claims:     (800) 238-6225
    Construction Claims:     (877) 828-4132
    Flood:     (800) 505-0193
    National Accounts Claims:     (800) 832-7839
    Glass:     (866) 878-4527

  • Utica National Insurance Group

    Go to Website (Claims Page)
    Personal Lines:    (800) 216-1420
    Commercial Lines (800) 284-3806

  • VFIS (Glatfelter)

    Go to Website (Claims Page)
    Claims Number:    (800) 233-1957


219 South Catherine Street | Montour Falls, NY 14865
Toll Free: 888-847-4353 | Local: 607-535-6501
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